Service Agreement

June Care – Service Agreement

 

  1. About June Care

I provide friendly, reliable errand, shopping and companionship services designed to support independence and reduce loneliness. June Care does not provide personal care, medical care, or medication administration.

Services may include:

  • Shopping & errands
  • Meal preparation
  • Light cleaning & laundry
  • Prescription collection/delivery
  • Companionship & social visits
  • Support attending appointments
  • Pet care
  • Welfare checks

 

  1. Service Delivery
  • Support is provided by one consistent person (no rotating staff)
  • Visits are arranged at mutually agreed times
  • Services are flexible and tailored to individual needs

 

  1. Fees & Payments
  • £25 per hour
  • £15 minimum charge (for visits 30 minutes & under)
  • Charged for time, not tasks

Mileage:

  • 45p per mile after the first 5 miles

Payment Terms:

  • Invoices issued weekly / after service
  • Payment due within 7 days of receiving invoice
  • Cash, bank transfer or card payments are accepted
  • Invoices & receipts are always provided

 

  1. Shopping & Expenses
  • Clients are responsible for the cost of shopping/items
  • Payment for shopping will be agreed in advance (cash or transfer)

 

  1. Cancellations
  • Please provide at least 24 hours’ notice where possible
  • Late cancellations may be charged at the agreed hourly rate

 

  1. Hospital Admission / Absence

If a client is admitted to hospital or unavailable for more than 5 days, services may be paused and restarted on discharge, subject to availability.

 

  1. Boundaries of Service

June Care is a non-regulated service and does not provide:

  • Personal care
  • Medical care
  • Medication administration

If needs change, support may need to be reviewed.

 

  1. Safeguarding

June Care is committed to safeguarding and promoting the wellbeing of all clients. Any concerns may be reported to relevant services where necessary.

 

  1. Insurance & DBS
  • Fully insured
  • Enhanced DBS held on the update service
  • Information Commissioner’s Office registered

 

  1. Confidentiality

All personal information is handled in line with GDPR and kept strictly confidential.

 

  1. Ending the Agreement

Either party may end this agreement with reasonable notice.

 

  1. Agreement

By signing below, both parties agree to the terms outlined above.

Client Signature:      

Date:

June Care Signature:

Date: